We're committed to giving our customers the best quality of our jewelleries, so all items are made-to-order and they will be dispatched in 4-14 business days upon payment is received and cleared.
*Please leave a customer's note to us during checkout if you need the item to be shipped by a certain date. We will contact you through email to confirm such arrangement afterwards.
We ship worldwide. Here are the shipping options:
Local (Hong Kong)
Hong Kong Registered Post - 3-10 business days
SF Express Freight Collect - 1-2 business days
(If it is a SF Point/Centre, please fill in its full address and mark their location code in the "Zip Code" field at the shipping address section during checkout)
International
Hong Kong Post Standard Registered Air Mail - 14-30 business days
FedEx - 3-10 business days
A tracking number will be emailed to you once the item is shipped.
If you would like to track your order, you may go to below sites with the tracking number provided in our email.
Hong Kong Post: www.hongkongpost.hk/eng/tracking
SF Express: https://www.sf-express.com/us/en/dynamic_function/waybill/
FedEx: https://www.fedex.com/en-hk/tracking.html
We hope you love the items you purchased.
If there is a problem with your order, please contact us immediately.
Send us an email if you have any questions or concerns.
We are not held responsible for postal or shipping service delays or errors, damage in transit, theft or customs delays.
We keep all the shipping slips so we are happy to provide them to you for reference upon request.
No refund can be made under any circumstance.
*Please leave a customer's note to us during checkout if you need the item to be shipped by a certain date. We will contact you through email to confirm such arrangement afterwards.
We ship worldwide. Here are the shipping options:
Local (Hong Kong)
Hong Kong Registered Post - 3-10 business days
SF Express Freight Collect - 1-2 business days
(If it is a SF Point/Centre, please fill in its full address and mark their location code in the "Zip Code" field at the shipping address section during checkout)
International
Hong Kong Post Standard Registered Air Mail - 14-30 business days
FedEx - 3-10 business days
A tracking number will be emailed to you once the item is shipped.
If you would like to track your order, you may go to below sites with the tracking number provided in our email.
Hong Kong Post: www.hongkongpost.hk/eng/tracking
SF Express: https://www.sf-express.com/us/en/dynamic_function/waybill/
FedEx: https://www.fedex.com/en-hk/tracking.html
We hope you love the items you purchased.
If there is a problem with your order, please contact us immediately.
Send us an email if you have any questions or concerns.
We are not held responsible for postal or shipping service delays or errors, damage in transit, theft or customs delays.
We keep all the shipping slips so we are happy to provide them to you for reference upon request.
No refund can be made under any circumstance.